Apple’s iPad is one of the most popular tablets on the market. Ever since the first generation launched in 2010, Apple has made a lot of improvements to ensure the device is packed full of great features while still being very easy to use. Today, more than 400 million iPads have been sold all over the world, and it’s easy to see why. The device combines intuitive design with a range of features and apps that make it suitable for anything from playing the latest games to finishing up a work project.
While the iPad has been a major success, it can have technical issues from time to time. Just like any piece of technology, these issues are normally relatively simple to fix. However, you can get in touch with Apple Support if you’re having difficulties. Here are some of the best ways to fix common issues with the iPad.
Activation Lock
The activation lock is a security feature on iPads and iPhones that is designed to lock a device remotely if it’s lost or stolen. It can be activated from an iCloud account, ensuring that the device cannot be used until its owner enters their Apple ID credentials.
If you’ve recently bought or been gifted a second-hand device, you may experience this issue as the original owner may have forgotten to unlink the device. In addition, it’s possible to experience this if you’ve forgotten your credentials. In these instances, you’ll need to know how to get around the activation lock on the iPad.
While it’s a useful security feature, it can be a pain when it’s not working as intended. Thankfully, you can get around it. The simplest way is by using the correct Apple ID email and password of the six-digit lock screen code. Alternatively, you can remove the lock by accessing the iCloud account and removing this device. If you’re selling your old iPad, consider moving your files across to DropShare from iCloud before you do this.
Frozen Screen
Occasionally, the screen of your iPad may freeze, with the current application getting stuck or a black screen appears. The touch screen will be unresponsive, meaning you can’t exit the current app or access anything else. This is a common problem to have and is usually caused by a specific app taking up too much memory on your device. However, it can be frustrating, especially if you’re in the middle of something important.
Thankfully, it’s a relatively straightforward issue to fix. First of all, you should restart your device by pressing and holding the power button and sliding across the touchscreen. Press and hold the button again to turn it back on. If the screen still isn’t responding, press down the power button and home button at the same time for ten seconds. If you don’t have a home button, you can press the down volume and then quickly the up volume before holding down the power button.
If your iPad is freezing regularly, you may need to remove some of the apps to clear up memory space or contact Apple Support. In some cases, the device may refuse to restart. In this case, connect to your computer and choose the Restore iPad option to wipe the device.
Not Charging
The portable nature of the iPad is what makes it so useful, allowing you to enjoy it wherever you go. However, some users have had issues with the battery where it refuses to charge. In this case, you’ll need to check the cable and power adapter to make sure it isn’t damaged. If the cable is fine, you could have a problem with your iPad battery. Try restarting it or turning on Airplane mode and seeing if that makes a difference. If there’s still no change, you should get in touch with Apple Support.